Complete Guide : Volaris Cancellation Policy

Volaris Airlines has made several rules for the passengers who cancel their tickets. These rules should be followed to maintain a bond between a passenger’s and airline’s needs. Whenever a passenger cancels a ticket due to some reason, it disturbs the flow of airline. Volaris Airlines has rules as well. These rules decide whether your ticket will be canceled or you will get your refund back. Also, the airline has some cancellation charges as well. In order to stay away from them, read the whole article and then apply for ticket cancellation.

Note: Volaris offers passengers a 24-hour risk-free cancellation policy for tickets booked at least seven days before departure. Within this timeframe, cancellations are processed without incurring additional fees.

What is Volaris Cancellation Policy?

Whenever a passenger makes a cancellation request to the airline, that process needs to follow some rules set by Volaris Airline. These rules are categorized as the cancellation policy. Given below are the important rules for ticket cancellation:

  • Requests made for cancellation within 24 hours of booking date is accepted for a free refund
  • There will be a fee for ticket cancellation after 24 hours of booking.
  • The charge depends on type of ticket and time of cancellation.
  • To make a cancellation request, you need to submit all important documents to airline.
  • Volaris Airline must be informed about cancellation of a ticket via +1 855 VOLARIS (8652747).
  • Any passenger purchased ticket within twenty four hours of departure of the flight and wants to cancel it, then inform airline at least three hours before boarding flight.
  • Any passenger who has booked a round trip but only wants to use a part of this service. Then the airline must be informed about these changes within 24 hours of booking of flight.
  • In case you have booked your flight ticket via a travel agency. You should inform the respective agency for further cancellation process.

What are the Terms & Conditions for Volaris Refund Policy?

If a passenger doesn’t want to continue with the ticket and for some reason wants to cancel it, but also wants a refund. Then this section is just for you, read all the terms of Volaris cancellation & refund policy carefully.

  • Refund eligibility is only valid when you notify Volaris Airline within 24 hours of booking of flight.
  • It is also mandatory that you haven’t checked in for flight yet, or else there will be no refund even if you cancel your ticket.
  • You must submit necessary documents such as reservation code (PNR), full name as per the ticket, and registered email address used to book your ticket.
  • Also, you must submit a copy of your official ID, bank account details, or other documents to get your refund.
  • If your refund is approved by airline, then it will be given as original form of payment.
  • If you have purchased package i.e. plane + hotel + car rental. Then you need to inform the airline about package cancellation and the refund will be given depending on different service providers only.

How Do I Cancel My Ticket with Volaris Cancellation Policy?

Volaris Airlines provides various methods to cancel your flight ticket. In this particular section we are going to discuss these methods thoroughly.

Cancel your flight ticket with the online method:

  • Visit the ‘Manage your Trips’ section.
  • Enter your reservation code & last name.
  • Hit the ‘Go to my Reservation’ button.
  • You will get your confirmed ticket.
  • Tap on the ticket and hit the cancel button.
  • You also need to provide a few documents for canceling the ticket.
  • Once everything is confirmed, your ticket will be canceled.
  • Finally, you will receive the confirmation mail on your phone.

Cancel your flight ticket with the offline method:

If you want to cancel your ticket, it is recommended that you do it via offline mode. Volaris Airlines provides expert assistance as well. To cancel via offline mode, you need to:

  • Call the Volaris Airlines on +1 855 VOLARIS (8652747).
  • Follow on call prompts and you will be connected to airline’s expert.
  • Tell them about your ticket cancellation requirement.
  • Provide the PNR and passenger’s name.
  • Also provide the necessary documents if asked.
  • Your ticket cancellation request will be approved via mail or text.

What is the Volaris Cancellation Fee?

Fee depends on the type of fare and the time of canceling ticket. If a passenger cancels their ticket within twenty four hours of booking, airline doesn’t charge any fee from the passengers. But, after 24 hours, there is a charge per passenger. To get complete information about the fees & charges, dial the (+18558652747) number and talk to the airline’s experts about fees & charges.

Plus Fare Benefit in Volaris Airlines Cancellation Policy

Passengers get many services in Volaris Plus Fare ticket, such as priority check in, extra legroom for comfort, and more baggage allotment. Apart from these services, the passengers also get a plus point when canceling a ticket. Normal fare passengers only have 24 hours after the booking of a flight ticket to get a full refund. But, Plus fare passengers have the eligibility to cancel the ticket any time before 24 hours of the departure of the flight. This makes them more flexible to get a full refund without any charge.

What are the Compensation Rules for Volaris Ticket Cancellation?

Compensation for Flight delay within 1-4 hours range:

  • Passengers get a discount per ticket as e-voucher for flight delay of one to four hours.
  • Flight delay one to two hours, the passenger gets a voucher worth fifty Mexican pesos.
  • Flight delay for two to four hours, the passenger will get a voucher worth two hundred and fifty Mexican pesos.

Compensation for Flight delay for more than 4 hours range:

  • Flight delay is over four hours, the passenger will get a full refund or part of the trip not flown.
  • Any passenger doesn’t want the refund amount, then the airline will have to provide the next flight with no charge.
  • Extra amenities like access to phone calls, emails, and meals will be provided till the waiting time is over.
  • Any flight is not available, then a hotel and shuttle service will be provided for an overnight stay.

How do I Get Compensation for Volaris Ticket Cancellation?

If the flight is delayed for less than 4 hours then the passengers will get normal amenities like meals, phone calls, emails, and another flight booking. But in case of more than 4 hours of flight delay. The passenger will get a full refund. In this case, a passenger can choose an alternate flight or a full refund in the original form of payment. In any case, he or she needs to talk to the airline’s expert. A form will be given, fill it out and provide necessary documents to validate the process. The refunded amount will be compensated within 10 days of the submission of the form.

Conclusion:

The cancellation policy of Volaris Airlines is simple and easy. In case you want to cancel your ticket then whatever is mentioned under Volaris cancellation policy, you can follow their rules. Also, even after reading this article, if there are still doubts left then you can call on this number +1 855 VOLARIS (8652747) and ask customer service to clear up all your doubts.

FAQs

Does Volaris have a cancellation policy?

Yes, Volaris Airlines provide a 24 hour cancellation policy. Passengers can request a full refund under this policy.

How should I call Volaris customer service to cancel my flight?

A passenger can talk to customer service of Volaris airlines at (+18558652747) regarding ticket cancellation. Dial this number, follow IVR prompts and when connected to airline’s agent, tell them about ticket cancellation.

How should I cancel my Volaris flight without fee?

Cancel your flight ticket within 24 hours of booking time. This way you will get full refund in your bank account without any charge.

How do I claim refund if I cancel ticket with Volaris?

Any passenger who has applied for cancellation of ticket is eligible for a full refund. But note that you cancel the ticket within twenty four hours of the booking of the flight ticket. Also, customer service is always available in case you need further assistance.

Some Other Questions